All of the prompts were sent in Russian, both SMS messages and email. Another phone number was setup (from Sweden). It was around 8AM, when I was sleeping like always. He has unlocked the account and unbinded the phone number. My phone authentication was working properly, and the hacker had accesed the messages via his computer logged into my Microsoft account. On 29th March in the morning somebody started breaking into my account. My GaijinMail was hacked around end of the March, giving access to my Gaijin Account and Microsoft Account. AFAIK this is the way that the hacking was conducted. I have an Android phone that at that time was connected to my Windows laptop, so all of the messages were visible (super convenient if you ask me). It's the same mail that my Microsoft account is set up on. My Gaijin account is set on mail let's call it GaijinMail. I have compromised the security of my account. So I have removed it, and didn't restore it after the purchase. On the beggining of March I wanted to buy something from the Gaijin store (GE I think) and I couldn't log in because I had issues with two-step authentication. Let me explain my situation from the start. Now I'm furious, because instead of helping me, Customer Service banned my account, claiming I wanted to sell my account. Call me whale if you want, I just want to support the game. I'm a WT player for over 6 years now, spending close to 1k$ on the game.
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